Question 1

Is there a service minimum?

Accepted Answer

Yes. There is a 3 hour service minimum per shift/visit to your home.

Question 2

What if I don't have enough for someone to do for 3 hours?

Accepted Answer

We are self starters and can work independently. We will first work to accomplish any task you'd leave for us. If we finish those tasks before the 3 hours, we have a curated list of tasks that we can work on to maintain your house.

Question 3

Am I locked into services?

Accepted Answer

No. You may cancel services at any time.

Question 4

How will my PAM know what to do?

Accepted Answer

Before you sign up for services, we conduct a "get to know you" visit. We will come to your home and take detailed notes on any specific routines and things that you'd like done on a regular basis in the home so we know where to focus first.

You will also be supplied with a personal "PAM" correspondence notebook where you can leave any additional or extra tasks that you'd like us to complete during that shift. and your PAM will write you love notes back!

And if we are done with all of that, we also have curated lists on different tasks that we can work on in your home to keep ourselves busy and improve your space.

Question 5

Do I need to be home for service?

Accepted Answer

No. You do not need to be home during services. Some clients will provide a spare key, or access code to their homes so we can let ourselves in and out when we are done.

If you work from home, we do our best to be as quiet and "out of sight" as possible.

Question 6

Is there anything PAM won't do?

Accepted Answer

While we try to take as much off of your plate as possible, there are a few things that we are not equipped to do:

1. Babysitting/caring for children
2. Dog walking or distributing medications
3. Deep cleaning. We will wipe down counters and pick up any crumbs, but we will not be vacuuming, dusting, or scrubbing bathrooms.

(We like to leave these tasks to other qualified professionals, and can even schedule them for you 😉)

Question 7

Is it the same person every time?

Accepted Answer

Yes. We schedule the same person to come every visit. This ensures efficiency and stability for everyone involved.

Question 8

How do you find your employees?

Accepted Answer

We conduct multiple interviews, reference checks, and background checks to ensure that every employee is capable, reliable, and trustworthy.

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